From opening an account to withdrawing funds, bonuses to technical issues — whatever you need, the 789beet support team is always here to help.
Popular: Password reset, Mobile Pay deposit, withdrawing bonuses, app install
Browse guides and answers by category. Each section walks you through solutions step by step.
Registration, login, password reset, KYC verification, and account settings.
What to do if you have trouble depositing or withdrawing via Mobile Pay, Nagad, or Rocket.
How to get your welcome bonus, free bets, cashback, and loyalty points.
Help with app downloads, installation, updates, and technical issues.
Betting rules, understanding odds, live betting, and bet cancellation policy.
Two-step verification, account protection, and personal data security.
Ongoing offers, reload bonuses, referral program, and event promotions.
Set personal limits, self-exclusion, and mental health support.
If the guides don't resolve your issue, speak directly with the 789beet support team. Help is available in Bengali, 24/7.
The fastest way to get help. You'll typically get a response in under 3 minutes.
Available 24/7For complex issues, send us an email. You'll receive a detailed response within 24 hours.
support@789beet.betJoin the official Telegram channel for updates and support all in one place.
Available 24/7Find answers to the most frequently asked questions, all in one place.
Always availableStep-by-step guides for the most common support topics are listed below.
Go to the 789beet registration page and open the form. Start by entering your mobile number and password.
You'll receive an OTP on the number provided. Enter the code within 5 minutes.
Add your name, date of birth, and preferred payment method. KYC can be completed anytime later.
Make your first deposit via Mobile Pay or Nagad and claim your welcome bonus.
Click the "Forgot Password?" link.
Enter the mobile number linked to your account.
Verify your identity using the code sent to you by SMS.
Create a strong password and log in.
Use a mix of uppercase letters, numbers, and special characters in your password. This keeps your account secure.
Log in and go to the "Wallet" or "Deposit" option.
Select Mobile Pay as your payment method.
Enter the deposit amount (minimum ৳500).
A confirmation request will appear in your Mobile Pay app — enter your PIN to approve.
Your balance will be updated within seconds of a successful transaction.
Select "Withdraw" from your wallet.
Select how much you want to withdraw and which method to use.
Confirm your withdrawal request using the OTP sent to your mobile.
Funds will arrive in your verified account within 3–5 minutes.
KYC verification must be completed before your first withdrawal. You only need to do this once.
Pick cricket, football, or any sport you like.
Select the match you want to bet on and choose your bet type.
Click on any odds to add them to your bet slip. Add multiple selections to build an accumulator.
Enter your stake, check your potential winnings, and hit Confirm.
Placing bets on live odds while a match is in progress is known as in-play or live betting. It's one of the most popular features on 789beet.
Go to the Sports menu and select the "Live" tab.
Follow the live score and stats to read how the match is going.
Odds change fast — don't wait too long to confirm your bet.
Use the "Cash Out" feature in live betting to secure your winnings before the match ends.
Go to Settings › Security › Unknown Sources and enable it, then try installing again.
Clear the app cache and restart your phone. If the issue persists, try reinstalling the app.
Check your internet connection. If VPN is off, turn it on — or try switching to a different server.
Use "Check for Updates" in the app's Settings, or download the latest APK.
Go to Settings › General › VPN & Device Management and trust the 789beet profile.
Restart your device and make sure you're running iOS 13 or later.
Go to Settings in the app and re-enable Face ID/Touch ID.
Go to iPhone Settings › Notifications › 789beet and turn on Allow Notifications.
Support quality matters when choosing an online betting platform. On many platforms, you can wait hours for help and have to communicate in English — neither is an issue at 789beet.
The 789beet support team assists you entirely in Bangla. Whether you're in Dhaka or Chittagong, Sylhet or Rajshahi — reach out from anywhere and expect the same quality of service.
Live chat typically responds in under 3 minutes. For more complex issues, a detailed resolution is sent by email, usually within 24 hours.
If you're new to 789beet, it's normal to feel a bit lost at first — every platform has a learning curve. That's exactly why the Help Center has been built out in as much detail as it has.
Your best first step is to browse the FAQ section. It covers the most commonly asked questions, and most everyday issues can be resolved right there.
Before contacting live chat, have a few things ready — your registered mobile number, a brief description of the issue, and your transaction ID if it's a payment-related problem. This helps the support agent assist you much more quickly.
If your balance hasn't updated after a deposit, wait 5–10 minutes first — minor delays in the banking system are normal. If it still hasn't appeared, contact live chat with your transaction ID. The 789beet team typically resolves this within 30 minutes.
If your withdrawal is delayed, first check whether your KYC verification is complete — this is often what holds things up. If your KYC is verified and the issue continues, contact us by email with the details.
The most common bonus question is: "Why can't I withdraw my bonus?" The answer is that bonuses come with a wagering requirement — you need to place a certain amount in bets before the bonus becomes withdrawable. The terms for every 789beet bonus are clearly listed on the bonus page.
Be careful with free bets as well — winnings from free bets cannot be withdrawn directly and are subject to specific conditions. Visit the Bonus section of the Help Center or ask via live chat for full details.
Account hacks do happen on online platforms — but a little caution goes a long way. Keep two-factor authentication (2FA) enabled. Never share your password with anyone. If you log in from someone else's phone or a public Wi-Fi network, change your password afterwards.
If anyone claims to be a 789beet employee and asks for your password or OTP, it's a scam — plain and simple. 789beet will never ask for this information. If this happens, contact us via live chat immediately.
Jump straight to the pages you need most.
View Full FAQ Create a New Account Log In to Your Account Download the App View Bonuses & Rewards Learn About Responsible GamblingQuick answers to the most frequently asked questions.